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FAQs
Your Questions, Answered
Explore our FAQs to get answers to some of the most common questions about our services, processes, and how we can help you achieve your goals.
If you’re a service-based business with solid offers, steady growth, and a DIY site that’s holding you back, this is for you. You’re ready for a site that looks incredible, works strategically, and actually converts… without spending $10K or wasting another six months trying to fix it yourself.
Our websites are only built on Wix Studio.
At this time, we do not work with Squarespace, Weebly, Showit, Wordpress or other platforms.
Absolutely! We use the Wix platform because we believe it is intuitive enough for our clients to manage their site themselves after our work is done. As part of our website experience, you’ll receive a video tutorial with instructions on how to edit and update your site moving forward, as well as 30 days of Peace of Mind email support for free as a transitional support to help you get familiar with your new site.
Not at all. Your site’s built on an insanely simple drag-and-drop platform; so easy you could update a headline after a long day and a glass (or two) of wine. Not that we're saying you should… but you totally could.
Yes! While we design your site to be easy for you to manage, we’re always here when you need support.
For larger updates:
You can book a Half-Day Session (4 hours) or Full-Day Session (7 hours) and we’ll complete a prioritized list of updates.
For ongoing monthly care:
Choose one of our Peace of Mind Plans (6-month minimum commitment):-
Peace of Mind Care — $150/mo
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Up to 3 hours/month of minor updates (non-rolling)
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Peace of Mind+ Care — $300/mo
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Up to 6 hours/month, including new pages, redesigns, and advanced functionality (non-rolling)
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As part of your website experience, you also receive 30 days of Peace of Mind email support after launch to help you confidently get familiar with your new site.
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Not much. We’ll keep you in the loop with quick updates or questions along the way (we just ask that you reply within 24 hours so we can keep things moving). You’ll have a full day (or as much time as you need) to review the design, copy, and images, and send over a list of any tweaks or changes you want before we wrap.
In short... more people reaching out!
Every business is different, but most clients notice a quick uptick in inquiries and conversions once their site actually looks, feels, and reads like the pro behind it.
The 7-Day Template Package doesn’t include custom edits, but you’ve got options. We can easily add flex editing hours if you want to make adjustments or personalize things further.
Book a Half-Day (4 hrs) or Full-Day (7 hrs) session and we’ll knock out a prioritized list.
Unless you choose one of the add-ons, you’ll need to provide all final text and images before we begin your website design.
If writing isn’t your thing, you can select the AI-Assisted Copywriting add-on, where we blend AI tools with expert editing to create custom, on-brand messaging for your business.
And if gathering photos sounds stressful, our Photo Assist add-on can help source high-quality, royalty-free images that fit your brand’s style and vibe perfectly.
Ongoing local SEO strategy and long-term optimization are not services we provide. However, we include a foundational SEO setup with every website build, covering on-page structure, performance, accessibility, and visual best practices like mobile responsiveness, fast load times, and contrast-friendly color direction.
We accept secure payments via Wix Payments, which includes options like credit/debit cards, Apple Pay, Google Pay, PayPal, and more.
Project fees are split into two equal payments. A non-refundable 50% deposit is required upfront in order to secure the project in our schedule. The remaining balance is due upon completion of the website prior to launch.
To launch your website, you’ll need to purchase a Wix Studio premium plan. We’ll walk you through that process, but the subscription itself is billed directly to you and is approximately $19/mo (when you pay for a full year in advance). You can view a full breakdown of Wix Studio Premium plans here.
Additional (optional) add-ons that can enhance your site include:
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AI-Assisted Copywriting
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Stock Photo Assist
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Additional Pages
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